When I was asked to contribute to Mittera’s blog, I had a difficult time choosing what I would write about. I could share all my printing knowledge, or maybe disclose my customer service secrets. However, all I really want to share is what I feel is the secret to a successful, fulfilling life. It’s really quite simple: Always be kind! Your actions have a bigger impact than you might realize.

This mantra applies to both business and social situations. We have all heard the quote, “people may not remember what you said, or what you did, but they will always remember how you made them feel.” Why not leave them with something positive?

Some lessons I’ve learned about kindness over the years:

  • Everyone is affected by an act of kindness. Kindness is contagious and you never know just how big of an impact a small gesture of kindness can have.
  • Kindness improves our quality of life in the workplace as well as in the community. It brings people together.
  • Doing good for others feels good. Showing kindness to others is just as rewarding as receiving it from someone else.
  • Stop and think before you talk or act (Is it true? Is it necessary? Is it kind?).
  • Remember to laugh throughout the day. Spreading joy is its own act of kindness.

Here are some other ways to spread kindness in the workplace:

  • Lead by example. Always remember your manners. Our parents taught us them for a reason, please make sure to use them. Thank you. Others will follow your lead.
  • Put an end to petty criticism. Remember the saying, “If you can’t say something nice, don’t say anything at all”? Try to keep it positive.
  • Welcome new employees with open arms. Take a moment to introduce yourself to new employees and get to know them. We’ve all been the new person at one point or another, so make sure you’re doing your part to make them feel welcome and part of the team. After all, they may be the future of our company and our next goodwill ambassadors.
  • Recognize one another’s strengths; not weaknesses. A pat on the back can go a long way. I have never met a person that doesn’t like to feel appreciated.
  • Be kind to others. Always remember that even though you may work in a different department, we are all in this together.

Now is your moment: Spread a little joy, make a difference in someone’s day, and remember to always be kind!

Dawn Lyons-Wood, Customer Service Manager | MITTERA

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